Frequently asked questions
Your questions, our answers
Can't find the answer? Call us or write to us.
Are the vehicles checked before sale?
Yes. Every vehicle goes through more than 70 checks in our workshop: a road test, an inspection on the lift, safety items, interior, accessories and an engine compression reading. Before delivery, the car is serviced and handed over with a roadworthiness test that needs no retest.
How can I see a car?
The showroom is in the Bernay industrial estate, on Route de Broglie. Call us before you come: we check that the car you want to see is available and agree on an appointment.
Why are some prices not shown?
When the price is not shown, ask for it with the form on the vehicle page or by phone. We reply with the price and the exact details of the car.
Where do the cars come from?
Universal Motors specialises in importing premium vehicles. The cars come from France and abroad. Each one is checked in our workshop before it is offered for sale.
Can you find a model that is not in the showroom?
Yes. Describe the car you are looking for on the "Car sourcing" page: make, model, years and budget. We contact you as soon as a car matches.
Do you take my car in part exchange?
You can offer us your car with the form on the "Trade-in" page. Give its details and add a few photos. We review your car and call you back.
Does the workshop service a car bought elsewhere?
Yes. The workshop services and repairs vehicles of all makes, whether or not they were bought from us.
Does servicing with you keep the manufacturer warranty?
Yes. Servicing carried out in our workshop keeps your vehicle's manufacturer warranty valid.