Legal information
Privacy policy
Last updated: October 2026
Data controller
CROSSROADS SARL, ZI, Route de Broglie, 27300 Bernay, France. For any question about your data, write to this address or call 02 32 43 03 31.
Data we process
We only process the data you send us through the forms on this website: name, email address, phone number, your message and, depending on the form, the details, number plate and photos of your car.
Why we process it
To answer your request: information about a vehicle, an appointment, car sourcing or a trade-in. The legal basis is taking steps at your request before entering into a contract (Article 6.1.b GDPR). We do not use your data for marketing without your consent.
How long we keep it
Requests are kept for 3 years after our last contact, then deleted. Photos attached to a trade-in request are deleted with the request.
Who receives it
Your data is read by the Universal Motors team. It is stored with our hosting provider and transmitted by our email delivery provider, who act as processors. We do not sell or pass on your data.
Your rights
You can ask to access your data, correct it, delete it, restrict its processing or object to it. Write to us or call us: we reply within one month. You can also lodge a complaint with the French data protection authority, the CNIL (cnil.fr).
Security
The website is served over HTTPS. Requests can only be accessed by authorised people, through password-protected access.
Cookies
This website uses no tracking or advertising cookies. The details are on the page Cookies.